FAQs

This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

WHAT ARE PROCESSING, SHIPPING TIMES AND COSTS?

  • The standard processing time is 1 to 3 days
  • Shipping time for US Customer:
    • USPS First Class: 3 - 4 days, approximately
    • USPS Priority: 2 days, approximately
  • Cost for shipping:
    • USPS First Class: US$ 2.99 (free ship for order US$49 and more)
    • USPS Priority: US$ 6.00

CAN I CANCEL MY ORDER?

We gladly accept cancellations. All items are made to order, so please contact us within 4 hours if you want to cancel the order.

Request a cancellation within: 4 hours of purchase

    WHAT IS RETURN POLICY?

    Please let us know if there is any problem with the nails sets delivered, you can contact us at iridescent.nailsvibe@gmail.com.
    Regarding handmade and made-to-order items (10-pc set), in addition to sanitary reasons, we do not accept return or exchanges. Please be sure to order right size as we do not take any responsibility if the wrong size nails are ordered.

    DO YOU OFFER EXCHANGES?

    Please contact us if any problems. All items are made to order so we do note offer exchange.

    WHAT ARE PAYMENT METHODS?

    Iridescent Nails Vibe accepts the following payment methods:

    • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
    • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.